Although all restrictions have now been lifted in England, we would like to reassure you we are continuing to do our utmost to prevent spreading the virus for the safety of all our guests. Please also remain mindful of it yourselves and please feel free to wear a face mask around our property if you feel more comfortable.
Risk-Assessments & Achievements To initially comply with all the regulations and enable us to re-open following multiple lockdowns, we achieved the Visit Britain industry standard “Good to Go” kite mark and the AA COVID-19 confident accreditation. This means that our business followed government and industry Covid-19 guidelines and we successfully implemented a detailed Risk Assessment.
We also completed a training course on infection prevention which included a specific Covid-19 module.
Breakfast Arrangements We are continuing with staggered times, pre-ordered food and full table service.
This worked perfectly for all concerned during restrictions so we have decided to uphold these breakfast arrangements. It helps us to serve all the food fresh and piping hot all morning and avoid congestion in our hallway and dining room.
Cleaning Routines We have always been and continue to be stringent in our approach to cleanliness. Our guest comments and reviews frequently reflect this. All bed linen is clinically laundered professionally off-site at every changeover. Duvets are rotated and cleaned regularly.
Crockery, cutlery, cooking utensils, pots and pans are all cleaned in dishwashers at the highest temperature.
All surfaces, trays, doorknobs, light switches, plugs, remote controls, blind cords, appliances, headboards, radiator thermostats, and keys are cleansed at every changeover. Every touchpoint is still sanitised.
Bathrooms, including the floors, are disinfected thoroughly at every changeover.
Communal banisters, doorknobs and doorbells are wiped often with anti-viral wipes.
Rooms We attend to rooms daily. We replenish hospitality trays, provide clean crockery, change bins, clean the bathrooms and provide clean towels where required. We are, however, no longer making any beds or touching bedding during the course of your stay.
We shall continue to provide a fresh bottle of anti-bacterial hand wash.
Hand Sanitiser We still strongly recommend and encourage using hand sanitiser. There are two bottles of antibacterial hand gel on the premises. One located by the front door and the other outside the dining room.