During your stay you agree to abide by the subsequent conditions.

A deposit of 30% of the cost of your entire stay is required to secure a booking. This deposit will be refunded if you need to cancel prior to 7 days before your intended arrival date. The full amount is payable upon your arrival. Payments can be made online or over the phone. We accept all major debit / credit card as well as electronic bank transfers, cheque or cash.

Cancellations made within 7 days of the arrival date and any no-shows will incur the total cost of the intended duration of your stay. We recommend that guests have appropriate insurance where required.

Smoking or vaping is not permitted anywhere on the premises.

We are unable to accommodate any pets.

Check-in is from 15:00 and before 19:00pm on the day of arrival.

Check-out is by 10:30am on the day of departure.

In the rare event that we need to cancel your booking with us before your arrival, please be aware that we cannot be held liable for circumstances beyond our control and that our liability to you is limited to the refund of any payment already made.

We reserve the right to cancel a booking with immediate effect if guests are causing a disturbance or nuisance to other guests, neighbours or the owners.

Guests accept to use our internet fairly and appropriately. Access to illegal activity is prohibited and will be reported to local authorities.

We reserve the right to charge for any damages, however small, caused by guests.

We provide on-site, off-street parking comprising of one parking space per room only, which cannot be reserved. Guests accept that they park their vehicles at their own risk.

We are required to keep a register of non-British, non-Commonwealth guests over the age of 16. This record includes full names and nationality, passport numbers, place passport was issued and details of a next destination where applicable. This is in accordance with the (Immigration (Hotel records) Order 1972). These records are kept for a minimum of 12 months and in accordance with the DPA (Data Protection Act 1998) and the GDPR (General Data Protection Regulation).

We reserve the right to amend our terms without prior notice.

By placing a booking with us at Crescent Lodge our guests agree to these terms and conditions.